How to Find Important Sensor Information
Step 1:
Locate the Date Code and Serial # on the back of your detector. See photo to locate the correct information.
Step 2:
Unscrew the four screws located at each corner of the detector. Separate the front from the back and you will find the sensors located inside. Take out the defective sensor and record the serial number.
Step 3:
Indicate the issue that is wrong with your sensor in the form.
Please Note:
If the Issue is with the LEL/Pentane sensor, fully charge the detector, leave it off for 24 hours and recalibrate. If the issue persists, then send in your sensor to be claimed.
If the End-of-Life indicator is flashing, it is possible the detector just needs a recalibration. Please attempt another bump test or 1 full calibration, if possible, if the end-of-life indicator is still flashing, then send in your sensor.